Patient Rights

Hospitals work to improve people's health; treat people with injury and disease; educate doctors,health professionals, patients and community members; and improve the understanding of health and disease. In carrying out these activities, MedStar Union Memorial works to respect your values and dignity. We consider you a partner in your hospital care. When you are well-informed, participate in treatment decisions and communicate openly with your doctor and other health professionals, you help make your care as effective and safe as possible. This hospital encourages respect for the personal preferences and values of each individual.

  1. You have the right to considerate and respectful care.
  2. You have the right to be addressed by your proper name and without undue familiarity.
  3. You have the right to have your individuality respected and differences in your background considered, including your spiritual needs.
  4. You have the right to be well-informed about your illness, possible treatments, and any unanticipated outcomes, and to discuss this information with your doctor. You have the right to know the names and roles of the people treating you.
  5. You have the right to consent to or refuse treatment, as permitted by law, throughout your hospital stay. If you refuse the recommended treatment, you will receive other needed and available care.
  6. You have the right to have an advance directive, such as a living will. This document expresses your choices about your future care. If you have a written advance directive, you should provide a copy to the hospital, your family, and your doctor. In the absence of the actual advance directive, and in accordance with applicable Maryland law, you may have your wishes documented in your medical record.
  7. You have the right to a personal representative. This person should be someone whom you trust to make decisions for you if you are ever unable to communicate effectively.
  8. You have the right to personal security and privacy. The hospital, your doctor, and others caring for you will protect your privacy.
  9. You have the right to have a person of your own sex present during certain parts of a physical exam or procedure that is performed by a health professional of the opposite sex.
  10. You have the right to expect that the hospital will provide you with all necessary health services. Treatment, referral, or transfer may be recommended. If a transfer is recommended or requested, you will be informed of the risks, benefits, and alternatives. You will not be transferred until another institution agrees to accept you.
  11. You have the right to know if MedStar Union Memorial Hospital has relationships with outside parties that may influence your treatment and care. These relationships may be with educational institutions, other health care providers, or insurers.
  12. You have the right to consent or decline to take part in research affecting your care. If you choose not to take part, you will receive the most effective care the hospital otherwise provides.
  13. You have the right to be told of realistic alternatives when hospital care is no longer appropriate.
  14. You have the right to know about hospital policies, including charges and payment methods, which may affect you and your treatment.
  15. You have the right to know about the hospital's resources, such as our patient representatives or our Patient Care Advisory Committee, which can help resolve problems and answer questions about your hospital stay and care.
  16. You have the right to have freedom from restraints used in the provision of acute medical and surgical care, unless clinically required.
  17. You have the right to have freedom from restraints used for management of behavior, unless clinically required.
  18. You have the right to leave the hospital against the advice of your physician. However, if you elect to take such action, you must sign a release form that states that the hospital and your health care providers will not be responsible for any harm which could result from your decision. By law, patients with certain contagious diseases may be required to remain in the hospital.
  19. You have the right to have any pain that you experience assessed and managed by your health care provider.
  20. You have the right to access protective services.
  21. You have the right to receive a Notice of Privacy Practices upon registration and as requested.
  22. You have the right to expect that your medical and billing records will remain confidential unless you have specifically authorized the release of the information or if reporting the information is required or permitted by law. Please refer to your Notice of Privacy Practices for additional information regarding MedStar Union Memorial Hospital's commitment to the protection of your health information.
  23. You have the right to look at and receive a copy of your health or billing record, as permitted by law. Please refer to your Notice of Privacy Practices for additional information.
  24. You have the right to request that we add an amendment to your medical record, as permitted by law. Please refer to your Notice of Privacy Practices for additional information.
  25. You have the right to request a list of the disclosures that we have made of your health information, as permitted by law. Please refer to your Notice of Privacy Practices for additional information.
  26. You have the right to request that we limit how we use and disclose your health information, as permitted by law. Please refer to your Notice of Privacy Practices for additional information.
  27. You have the right to request that we communicate with you in a certain way, such as by mail or fax, as permitted by law. Please refer to your Notice of Privacy Practices for additional information.
  28. You have the right to designate a family member, friend or other individual to be present with you for emotional support, unless the individual's presence infringes on others' rights, safety, or is medically or therapeutically contraindicated.
  29. You have the right to file a complaint with the Department of Health and Human Services if you feel that your privacy rights have been violated.