More Resources for Patients and Visitors

Services for the Hearing Impaired

Sign Language
A sign language interpreter is available by pre-arrangement by calling 410-554-2240, Monday-Friday, 8:30 a.m. to 5 p.m.

In the case of emergencies, call the Hearing and Speech Agency at 410-318-6780. TTY: 410-318-6758.

A TDD is available in the Emergency Department (410-554-2626) for incoming and outgoing calls. A TDD is also available for patients for use in their rooms by calling the hospital telephone operator at 410-554-2000 or by dialing 0 from any internal phone.


Internet Access

Keeping in touch with family and friends and staying on top of your busy schedule are important parts of your life. And we can help you stay connected.

MedStar Health Offers Free Wi-Fi Internet Access for all patients and visitors

Patients, family members, visitors, and other guests may bring laptops, tablets, mobile phones and/or other Wi-Fi enabled devices for use during their stay or visit. Simply select “MedStarGuest” under your Wi-Fi settings to get started.

Having access issues? Contact 24/7 Internet support at 1.877.777.8787.

Wi-Fi access is available on all inpatient floors (except Behavioral Health), in the cafeteria, main lobby, and outpatient surgery center, along with 24/7 technical support.

We are confident our patients and visitors will enjoy the convenience of Internet access to enhance their overall satisfaction.


Pastoral Care

Pastoral Care Services is committed to the spiritual/religious needs of patients, family and staff, respecting each individual's values, beliefs, and religious orientation.

The Riggs Chapel is just off the main lobby of the hospital building. It is open for prayer and private meditation. Special services are also available. The Pastoral Care department sponsors a traditional Episcopal communion service each Wednesday at noon in the Riggs Chapel. The hospital chaplain, visiting clergy, and pastoral care volunteers offer support and counseling services to patients and their families.

If you would like to see the hospital chaplain or arrange a pastoral visit, please call 410-554-2708.

Gift Shop

The Front Door Gift Shop is located in the hospital's main lobby. It offers a variety of unique gifts for everyone, from balloons, cards and jewelry to stuffed animals, toys, magazines, snacks and beverages. Call the Gift Shop at 410-554-2658. 

Business Hours:

Monday through Friday 10 a.m. to 6 p.m.
Saturday and Sunday 10 p.m. to 5 p.m.

Food and Dining

The Allspice Café, offering a variety of hot and cold items and beverages, is located on the first (lobby) floor of the main hospital building. Hours of operation are:

Breakfast 6:15 a.m. to 10:00 a.m.
Lunch 11:00 a.m. to 2:00 p.m.
Snacks 2:00 p.m. to 4:00 p.m.
Dinner 4:00 p.m. to 7:00 p.m.

Coffee Bar
The Hospital Grounds gourmet coffee bar features a variety of specialty coffee and tea drinks, as well as soda, juices, water, bagels and baked goods. The coffee bar is located in the lobby of the Johnston Professional Building.

Vending Machines
Visitors may purchase sandwiches, snacks, candy, coffee, soft drinks and other snacks at any time from vending machines located in the cafeteria and below the ramp leading to the 33rd Street Building.

Patient and Family Library

The medical library staff is happy to help in locating the right health information for you. For more information or assistance, please call 410-554-2294.

Shuttle Services

MedStar Union Memorial and its sister hospital, MedStar Good Samaritan, now offer a free shuttle service between the two campuses for patients and associates. The shuttle is available on weekdays between 7:15 a.m. and 5:40 p.m., arriving and departing from each hospital’s main entrance. The shuttle will arrive at MedStar Good Samaritan Hospital on the hour with departure 15 minutes later. Departure and arrival times are listed below.

Reservations are not required; however, if there is a need for wheelchair accessibility, you must call the MedStar Good Samaritan Security Office so an appropriate vehicle can be used even if you are departing from MedStar Union Memorial Hospital. If you have any questions or concerns about the shuttle service, please call our Security Office at 443-444-4302.

Departure Times from MedStar Good Samaritan Hospital

Departure Times from MedStar Union Memorial Hospital

7:15 a.m.

7:45 a.m.

8:15 a.m.

8:45 a.m.

9:15 a.m.

9:45 a.m.

10:15 a.m.

10:45 a.m.

11:15 a.m.

11:45 a.m.

12:15 p.m.

12:45 p.m.

1:15 p.m.

1:45 p.m.

2:15 p.m.

2:45 p.m.

3:15 p.m.

3:45 p.m.

4:15 p.m.

4:45 p.m.

5:15 p.m.

5:40 p.m.

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